Return & Refund Policy

Last Updated: September 1, 2026

At Healing Practice Box, we carefully curate and prepare each box for our customers. Because our boxes are curated specifically for each shipment, all sales are final.

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No Returns or Exchanges

Healing Practice Box does not accept returns or exchanges for subscription boxes.

This policy applies to both:

• One-time Healing Practice Box purchases; and

• Annual subscriptions, which include four (4) quarterly boxes.

Once an order has been purchased, it cannot be returned, exchanged, or canceled, except as described below or as otherwise required by applicable law.

Any unauthorized returns sent to Healing Practice Box will not be eligible for a refund.

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Annual Subscriptions

An annual subscription includes four (4) boxes shipped approximately once each quarter over a 12-month period.

Because an annual subscription is purchased as a complete 12-month subscription, annual subscriptions cannot be changed, modified, exchanged, or canceled after purchase.

This includes requests to:

• Change or modify the subscription;

• Reduce the number of boxes;

• Substitute a different subscription option;

• Cancel remaining quarterly shipments; or

• Receive a refund for boxes that have not yet shipped.

All annual subscription sales are final, subject to the exceptions described below for missing, damaged, defective, lost, or incorrect items.

 

What If There Is an Issue With My Order?

We want you to receive your Healing Practice Box as expected. If there is a problem with your order, please contact us as soon as possible.

Any missing, damaged, lost, defective, wrong, or incorrect item(s) must be reported within two (2) weeks of your delivery date.

When contacting us, please include:

• Your name;

• Order number;

• Date the box was delivered;

• A description of the issue; and

• Photographs of damaged or incorrect items, when applicable.

After reviewing the issue, Healing Practice Box may, as appropriate, provide a replacement item, replacement box, store credit, refund, or another reasonable resolution.

Requests submitted more than two (2) weeks after the delivery date may not be eligible for a replacement, refund, or other resolution.

 

Damaged Packages

If your box arrives visibly damaged, please take photographs of the package and its contents and contact us within two (2) weeks of delivery.

We will review the situation and determine an appropriate resolution.

 

Lost or Missing Orders

If your order does not arrive or an item is missing from your box, please contact us within two (2) weeks of the expected or actual delivery date, as applicable.

We may request additional information, including your order number and shipping information, in order to investigate the issue.

 

Refunds

If a refund is approved, it will generally be issued to the original payment method used for the purchase.

Refund processing times may vary depending on your payment provider or financial institution.

 

Contact Us

If you have an issue with your order or have questions about this Return & Refund Policy, please contact us:

Healing Practice Box
info@healingpracticebox.com

Please include your order number in your correspondence so we can assist you as efficiently as possible.

Nothing in this Return & Refund Policy is intended to limit any rights or remedies that cannot legally be excluded under applicable law.